Privacy Policy

Protecting your personal data is important to us. We process your data exclusively within the framework of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR). This privacy policy informs you about the nature, scope and purpose of the processing of personal data on the website www.counttrack.com.

1. Controller

The controller within the meaning of the GDPR is Counttrack GmbH, Leopoldstraße 31, 80802 Munich, Germany. Phone: +49 89 248817170. Email: info@counttrack.com.

2. Access data and server log files

When you visit our website, the hosting provider automatically collects information and stores it in so-called server log files. This includes in particular the IP address (shortened or anonymized), the date and time of the request, the page visited, the browser type and version, the operating system and the referrer URL.

This data is processed to ensure a smooth connection to the website and to guarantee system security and stability. The legal basis is Art. 6(1)(f) GDPR (legitimate interest). This data is not merged with other data sources.

3. Contact form

If you send us an enquiry via the contact form, the information from the form, including the contact details you provide, is stored in order to process your enquiry and for any follow-up questions. The data processed can include your name, email address, telephone number and the content of your message.

The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures). The data is deleted as soon as it is no longer required for the purpose of its processing and no statutory retention obligations apply.

4. Google Maps

This website uses the map service Google Maps to display interactive maps directly on the website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, your IP address must be processed. This information is generally transmitted to a Google server and stored there. It may also be transferred to servers of Google LLC in the USA. We have no influence on this data transfer. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in a user-friendly presentation of our location). Further information on how Google handles user data can be found in Google's privacy policy at https://policies.google.com/privacy.

5. Disclosure of data

Your personal data is generally not passed on to third parties, except where this is required by law, where it is necessary for the performance of a contract, or where you have expressly consented.

6. Your rights as a data subject

You have the right at any time to access the data we hold about you (Art. 15 GDPR), to rectification of inaccurate data (Art. 16 GDPR), to erasure of your data (Art. 17 GDPR), to restriction of processing (Art. 18 GDPR), to data portability (Art. 20 GDPR) and to object to processing (Art. 21 GDPR).

To exercise your rights, an informal email to info@counttrack.com is sufficient.

7. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is in particular the one at your place of residence or at the location of the company.

8. Currency and changes to this privacy policy

This privacy policy is currently valid and was last updated in [Month Year]. We reserve the right to amend it to reflect changed legal requirements or changes to our services.

9. Data hosting

The data of the Counttrack platform is processed and stored on servers in Germany and on Google servers. The applicable data protection provisions, in particular the GDPR, are observed.